Privacy Policy

C&S Service & Controls, Inc. — SMS Privacy Policy

C&S Service & Controls, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy.This SMS Privacy Policy explains how we handle personal information in connection with our SMS communications.

Information We Use

We do not collect new personal data for SMS messaging purposes. SMS messages are sent only to phone numbers already on file for existing customers and employees. We do not collect device information, location data, or technical data from SMS recipients.

How We Use Your Information

We use phone numbers solely to send service-related SMS messages. This may include appointment confirmations, updates on service status, and technician arrival notifications. We do not use SMS data for marketing, promotions, or surveys.

Data Sharing

We do not share SMS-related data with third parties. All SMS communications are handled directly by C&S Service & Controls, Inc.

Data Security

We take reasonable precautions to protect your information. Data related to SMS communications is secured using reputable cloud providers and industry-standard security practices.

Data Retention

We retain SMS-related data only as long as necessary to complete service-related communications.

Service Area

Our SMS communications are intended for recipients in the United States only.

Contact Us

If you have questions about this SMS Privacy Policy or our data practices, please contact us.